Our Values

“Our customers are our friends” ACS Print Group Founder Andy Childs

PASSION

We at ACS Print Group believe our success is your success, and have an unending passion for all we do and to help our clients achieve their peak potential.

We do this by:

• Enthusiastically and proudly providing our services to assure success
• Acknowledging our work is a self-portrait of our professionalism
• Embracing a desire for excellence
• Celebrating the contributions and successes of both our team and those we work for
• Doing all we can to be the best we can
• Embracing change and striving for success.

OPENNESS

Open and constructive communication with our customers, suppliers and community is the key to our future and we will not shy from the “hard conversations” to help our clients achieve their visions, hopes and dreams.

We will:

• Consult professionally and considerately to achieve our clients’ expectations
• Ensure work is done correctly, efficiently, on budget and on time
• Openly and co-operatively consult with others to achieve desired outcomes
• Welcome and respect others’ opinions
• Fully explain our reasoning and give constructive solutions to problems
• Confirm requirements and expectations early in our client relationships.

INTEGRITY

We are an extension of the people we serve, and honesty, trust and confidentiality are the principles that guide us in our commitment to lead from the front and to always provide a first-class job for our clients, partners and providers.

We will:

• Respect client confidentiality at all times
• Give our 100% best, 100% of the time
• Treat others intellectual and physical property like our own
• Be responsible for our actions and decisions
• Ensure ethical standards are always a priority
• Keep client best interests at the forefront of everything we do.

DISCIPLINE

If we have promised to do something a particular way or seek a pre-determined outcome, we will plan properly, resource effectively and implement agreed processes and standards to make it happen.

This means:

• Working with clients, suppliers and others to ensure expectations are met
• Acting on opportunities and taking calculated risks to meet challenges
• Basing all decisions on facts and experience
• Focussing on agreed priorities
• Monitoring progress, learning from mistakes and taking action as swiftly as possible
• Focussing on value and implementing practical solutions
• Thinking outside the square to achieve both our own and our clients objectives.

CARE

We will never let the enthusiasm we have for our work overshadow our determination to do our job safely, responsibly and to the best of our ability, while ensuring those we deal with have a positive, safe and memorable experience.

We will always:

• Respect and value each other, our clients, partners, suppliers, our communities
• Ensure a safe environment for all
• Be inclusive, accepting, supportive and treat everyone fairly
• Consider the impacts of our actions on others
• Encourage personal growth and development
• Trust in and empower our team and those we work with and alongside.